How I Invented the Google Assistant

Coming up with the next big thing is hard. Or is it? Where do big creative ideas come from, and how important is this skill for product leaders? Some takeaways for you from a product interview I had at Google many years ago.

If You Love Your Decisions Let Them Go

There are times when you just know that your decisions are right. The data says so, the experts say so, but your colleagues or stakeholders disagree. Sometimes, the best way to get them to accept your decision is to give it up altogether. Here’s how it works.

Black Box vs. White Box Product Leadership

There is an inherent conflict between the product leader and the CEO, which can often be summarized into one question: who has the final say. To start resolving it, remember that it is not a zero-sum game. Here are two leadership styles that define the spectrum, and a guide that will help you find your sweet spot between them.

How To Manage People Who Are More Experienced Than You Are

Product management requires so many diverse skills that most likely your people are more experienced than you at least in some of them. When these skills are core to what your team needs to achieve, it can become confusing. If the people reporting to you know better how to do their job, what is your role as a manager? Don’t worry, you are still needed. Here’s why and how.