How To Help Your Team Make Better Decisions

Managing smart people is a privilege, but can also be confusing at times. When is it time for you to step in, and where should you let them lead without interference? When it comes to decision making, especially with important decisions, there is a lot you can do to help this balance feel natural and beneficial for everyone involved. That’s true even if your people are more experienced than you are.

How To Manage People Who Are More Experienced Than You Are

Product management requires so many diverse skills that most likely your people are more experienced than you at least in some of them. When these skills are core to what your team needs to achieve, it can become confusing. If the people reporting to you know better how to do their job, what is your role as a manager? Don’t worry, you are still needed. Here’s why and how.

Are You a Real Problem Solver?

Problem-solving is one of the core characteristics of product managers. But the ability to solve customer problems does not always translate into the ability to solve problems for your own company. It is a slightly different skill to master, but very important for your ability to succeed.

The Right Questions To Ask Your Customers

The strategic process requires you to interview potential customers to better understand what they need. Talking to customers is important also on an ongoing basis, to make sure you are staying in touch with the market. But what do you need to ask in these interviews? There are a few common pitfalls to avoid, so here is a quick guide.

The Product Cannot Be Your Only Tool

When you have a hammer, everything looks like a nail. As a product leader, other people, and maybe you as well, will lead every conversation with you towards features and product capabilities. While this is where your direct ownership is, as a product leader you don’t have the luxury to focus only on that.