The Value Curve Is Not Linear
More doesn’t always mean better. Better quality or performance doesn’t necessarily mean more value. And for some products, the minimum value is close to perfect. This guide will help you understand your product’s value curve so you can invest your resources where it makes the most impact.
Building Trust Around Customer Requests
Dealing with customer requests is not always easy. Who owns these requests? Who gets to decide? And how do you say no when it has implications? It all starts with the right mindset and thinking framework. Here is a good way to approach it.
